As a major industry stakeholder, the NZ Board of Professional Skin Therapies has complied this complaints process document to assist both professionals in the skin therapy industry and the public to access information, advice, and support when they wish to report an incident or have received a complaint against them.
This document serves four main purposes,
All complaints are treated in strict confidence. Our process and support services are maned by experienced trained professionals who offer unbiased, ethical support and information.
Each complaint is treated on a case by case basis and legal advice is always recommended.
The NZ Board of Professional Skin Therapies also works co-operatively with local health boards, civic authorities, the Health and Disabilities Commission and DHB’s to ensure therapists standards are developed and maintained.
We at the NZ Board of Professional Skin Therapies, its authors, publishers, and printers, do not take any responsibility for any legal or non-legal outcomes related to the reading or use of this material, advice, support, or help given to any person or persons in relation to any complaint. Anyone who has a complaint must seek independent legal advice as we are not qualified lawyers.
1st Edition 2015
2nd Edition 2019
3rd Edition 2020
4th Edition 2021
3 Dayspring Way,