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Dear Valued Beauty Professionals,

As we have just heard, the beauty industry can reopen this

Thursday 14th May.

After reviewing MoH information and WorkSafeNZ website, this is what they have to say:

Close proximity environments such as us and in which PCBUs can meet the same requirements as in a controlled environment and also provide services involving close personal contact.

In these environments, when workers are closer than 1-meter, PPE needs to be used. Other additional safety measures should also be considered (eg. appropriate use of barriers).

The type of PPE you use is an individual business’ decision based on the level of risk for that organisation (e.g. number of people (workers and clients), the working proximity, the physical work area, ventilation of the area, and the length of time people are together.

Work should only be completed within 1-meter if it can’t otherwise be achieved. The time spent in close proximity needs to be kept to a minimum. At all other times, a 1-meter distance should be maintained.

We recommend you write down your Alert Level 2 approach so it can be shared with others, including your customers or clients. This will also make it easier to regularly review and update your approach.

I am already in contact with the Covid-19 response team and WorkSafeNZ and I am waiting on their reply. Until we are given any extra information please adhere to your

safety plan. Remember your safety plan requirements are on top of your NZBPST Health and Hygiene regulations which are all part of your Pandemic Response Protocols.

In the general information given, there is a strong emphasis on hand hygiene, mask application, client tracing, and social distancing.

Should you require this tracing app: Sign up here!

Should you be interested in joining the Board of Professional Beauty Therapists, please click here: Sign up here!

Should any changes be announced I will inform you immediately.

Kind regards

Julie Martin

Founder and Chair

E: admin@nzbpst.co.nz

M: 021022294638

W: www.NZBPST.org



Government Covid-19 Update

Workplaces and businesses At Alert Level 2 businesses can operate if they are able to do so safely.

Engaging with customers:

At Alert Level 2 businesses can have customers on their premises if they can meet public health requirements. This means businesses should:

# have good contact registers, or contact tracing records, in place to record everyone whom you interact with on your premises

# maintain physical distancing of 1-meter between groups of customers, or 2-meters if not possible to keep contact tracing records

# not have groups larger than 10 people

# maintain a 2-hour time limit for groups to be on your premises.

Most businesses can open their premises to the public:

# cafes, restaurants, and bars for dining

# hardware, gardening, and clothing retailers

# butchers, bakeries, and fishmongers.

# Hospitality businesses should keep groups seated, separated, and use a single server if possible. This means each group has one server, though servers can each serve more than one table.

Work involving close personal contact

For some businesses, close personal contact is required to deliver a service. This includes:

# hairdressers

# home help providers.

These businesses can operate if they have measures like:

# have robust contact registers in place

# maintain good hygiene practices

# minimise contact to the extent possible.

Specific guidance for key sectors is being developed by the Government and will be available soon.

Doing business safely:

The key public health requirements stay the same at Alert Level 2. Businesses should maintain hygiene measures, including physical distancing, hand washing and regularly cleaning surfaces.

All businesses are encouraged to use alternative ways of working if possible. This means businesses that do not normally have customers on their premises could continue to have staff work from home.

If workers are sick with symptoms of COVID-19, they should stay home.

Self-isolation advise if you’re unwell

Golden rules for business at Alert Level 2

Do everything you can to reduce the risk of COVID-19 transmission at work — we all have a part to play in keeping each other safe.

1. COVID-19 is still out there. Play it safe.

2. Most businesses can operate if they can do so safely. Alternative ways of working are still encouraged where possible.

3. Talk with your workers to identify risks and ways to manage them.

4. Ask everyone, workers, contractors, and customers, with cold or flu-like symptoms to stay away from your premises.

5. Keep groups of customers at least 1-meter apart.

6. Keep contact-tracing records of anyone who will have close interaction (workers, contractors, or customers).

7. Reduce the number of shared surfaces, and regularly disinfect them.

8. Wash your hands. Wash your hands. Wash your hands.

The NZ Board of Professional Skin Therapies Covid-19 Safety Plan

Over the last couple of weeks, I have been informing you of the Covid-19 safety plan that

you are required to have in place before you can reopen your doors.

As part of your clinic’s preparation, we will be reminding you of what is required for your

clinic to help it meet the requirements of MoH and keep your clinic staff and clients safe.

Please find attached a Safety Plan template provided by WorkSafe NZ which can be used for

your Covid-19 safety plan. This can be used separately for Covid-19 or incorporated into

your existing clinic safety plan manual to make your overall clinic health and safety

requirements extra robust.

A separate Pandemic Response Safety Plan has been added to the NZ Boards Health and

Hygiene Regulations

https://worksafe.govt.nz/search/SearchForm/?Search=Covid+safety+plan+template&action_results

=GoGmail

Prior to reopening all clinics must have a COVID-19 Safety Plan in place.

Consultations, Records, and Client Tracing:

The NZ Board of Professional Skin Therapies has designed a contactless client tracing app.

This has a QR scanner so clients can fill in their details before entering the premises and sign

out on it as they leave. If they do not have this feature you can sign them in and out on your

laptop or software device. By using this method of client tracing only one person is touching the keypad and avoids the spread of coronavirus which is so easily done when people are sharing and touching pens and paper.

All clients’ contact details, treatment dates, therapist’s name and the people they

the encounter must be logged.

Client tracing requirements: date, time of arrival, departure, contact details, where they are

going to next. This includes any casuals that may walk in, you do not need to ask your

courier where he/she is going. Ask every client on arrival if they have been unwell or in

contact with an unwell person or anyone who has been diagnosed with Covid-19.If they

answer yes, they must be tested and show evidence of a negative result before they can be

treated.

NOTICE AT ENTRANCE FOR CLIENTS

Place a notice in a visible place at the entrance of your premises for anyone who enters to read so they

know your entry requirements.

This notice should contain the following:

# A welcome

# Requirements e.g. please use hand sanitise provided when entering and leaving these

premises

# Client tracing information-If you have a QR scanner on phone, please scan code and enter

details.

# You will be asked where you are going on departure. This is a requirement of our tracing

procedures.

# State social distancing

# State sanitising policy for touchable surfaces and objects.

# Add any other pertinent information that pertains to your premises.

# Thank them for their patience

Check List

# Conduct pre-open meetings with staff [non-contact via zoom or skype] and write extra protocols for your clinic.

# Establish any new roles for employees

# Hold induction courses for new or contractual employees on a safety plan

# Make sure you are all on the same page

# Test staff with scenarios to make sure they understand the rules

# Inform your clients of their role in preserving hygiene when visiting your clinic. If they feel unwell, they must cancel their appointment. Refer them to their GP. Have them provide a medical certificate before recommencing their treatments

# The Latest finding suggests that Coronavirus stays on plastic and smooth surfaces for up to 2-4 days and on cardboard up to 8 hours.

# Place notices on the front door or window explaining requirements of the COVID-19 alert status

# Provide hand sanitiser at the door and instruct clients to use it upon entering and leaving

# In addition to our health and hygiene guidelines regularly disinfect doorknobs, light switches, telephones, eftpos terminals, and constantly touched surfaces with disinfectants [follow manufacturer’s directions for use].

# Talk to your clients and explain how you have increased your hygiene protocols and what they include. They will need reassurance

# Provide longer spaces between treatments to allow for extra cleaning on top of your normal health and Hygiene guidelines

# Practice donning and doffing of required PPE equipment

# Review all other hygiene protocols [Don’ lose focus of all the other pathogens you need to kill]

# Have all staff use their own named plates, cups, and disposable cutlery.

# All staff brings their own meals to work. If a dishwasher is available all items are immediately washed, and containers taken home.

# All bench surfaces are disinfected after use with disposable clothes and binned

# Regular cleaning of toilets and a cleaning schedule signed off with a date, time and person who did the last clean

# Arrange chairs in the waiting area to avoid client to client contact

# Arrange with staff how to pass each other and clients along narrow hallways

# Stagger appointment times so there is no grouping of clients or staff in any one area

# How to navigate the backroom or any small spaces

# As well as meeting local council health and Hygiene Bylaw requirements, the premises must

provide good ventilation including cleaning of air filters in air conditioning units.

# Place Covid-19 work posters at “front of house” and in appropriate areas in your business to remind people of what is required of them.

https://www.hqsc.govt.nz/our-programmes/patient-safety-week/publications-and-

resources/publication/3457/

# Remove all wrist and hand jewelry [harbors bacteria] except your wedding band

# Use hand lotion regularly to prevent dry, cracked hands, e.g, before and after work and

during breaks. Clean uniforms daily

# Pay extra attention to uniforms and personal hygiene.

# Cover minor cuts and abrasions on hands and arms with a waterproof dressing and disposable gloves before starting work

# Contact occupational health and safety if you have any dermatitis, skin allergies or infected lesions on your arms or hands.

# Remove nail polish and keep nails short. The longer the nails the more bacteria can hide

underneath.

# In order for your PPE to be effective, you must be competent and consistent with how to use it

# Please follow this step by step guide on how to apply and remove your gloves so as to prevent the spread of pathogens See Clip Here

# Place posters in appropriate areas for staff to review

# Handwashing posters in the bathrooms so you educate clients and remind staff

It is important that disposable gloves are:

# Changed between clients.

# Never washed or re-used.

# Discarded and replaced with new gloves if there is evidence of tearing or deterioration.

# Removed and disposed of when leaving a client for any reason.

Masks

# Homemade masks are not allowed.

# Only medical surgical masks are to be worn.

# Your mask is only as hygienic as you make it.

# Please practice the following steps on how to apply and discard your mask to prevent the

spread of pathogens.

Here is a protocol on making sure you are donning and dobbing your mask appropriately.

When applying a mask:

# Wash hands with hot soapy water

# Hand sanitiser

# Make sure the coloured side of the mask is facing out

# When applying mask only touch side elastic loops with little fingers and hook over ears, covering your face and nose

# Do not touch the front of the mask with your hands except to pinch the clip over the nose to take on your nose shape and the middle lower border at bottom of mask with thumb and first finger to pull edge down under the chin

# When the mask is damp or moist discard it appropriately, hand wash and sanitise

# Or if you are going to another room to treat a new client, discard, hand wash and sanitise your hands, reapply a new mask, wash hands then hand sanitise again.

NEVER, when talking to someone pull the mask down and wear it under your chin or pull it

up onto your forehead

When removing a face mask:

# Wash hands thoroughly and hand sanitise

# Avoid touching the front of the mask

# Using your little fingers unhook the elastic loops from your ears. Allow the mask to fall off

your little fingers into an appropriate bin without touching the front or rest of the mask

# DON’T pull the mask up over the top of your head to the back

# Discard the mask in the appropriate bin, do not re-use

# After removing your mask, wash hands with soap and water, dry hands thoroughly, use hand sanitiser.

General cleaning information following a suspected, probable or confirmed case of COVID-19

This information provides guidance on cleaning a room that has been used by a suspected,

probable or confirmed COVID-19 case.

NZBPST’s Infection Prevention and Control officer can provide further guidance if required.

General Principle

Good hand hygiene is essential to minimise the transmission of infectious droplets.

Always wear disposable gloves when cleaning. When finished, place used gloves in the

rubbish bin.

Wash your hands immediately after handling these items.

Wash your hands thoroughly with soap and water for at least 20 seconds, making sure you

dry them thoroughly.

Your hand sanitiser should contain at least 60 percent alcohol.

If soap and water are not available and if your hands are not visibly dirty use hand sanitiser,

cover all surfaces of your hands and rub them together until they feel dry.

Cleaning the affected room

When cleaning thoroughly and efficiently it is good to remember two general principles.

# Top to bottom: start cleaning surfaces higher up and work your way to the floor. This

method ensures that any particulates or debris fall to the floor which will be cleaned last.

# Clean to dirty: start by cleaning surfaces and objects that are cleaner and work your way to

cleaning dirtier items (e.g. toilets). Avoid going from an area that has not been cleaned to

an area that has been cleaned. This avoids dirtying the cleaned area and will ensure you are

not cross-contaminating items or surfaces

Prior to cleaning

Personal protective equipment (PPE): wear a disposable face mask and gloves when

cleaning. If the cleaning product manufacturer recommends eye protection, wear a face shield or safety glasses.

Order for putting on PPE:

1. hand hygiene

2. gown

3. mask

4. protective eyewear

5. gloves (these can include heavy-duty household gloves).

Order for removing PPE:

1. gloves

2. hand hygiene

3. gown

4. hand hygiene

5. protective eyewear (if separate from mask)

6. hand hygiene

7. mask

8. hand hygiene.

Finding a Product

Any hospital-grade detergent/disinfectant products are suitable for cleaning following a suspected, probable, or confirmed case of COVID-19. A hospital-grade disinfectant that are specifically designed to kill SARS-CoV-2, the virus that causes COVID-19 has an EPA registration number and that the human coronavirus is listed as a targeted pathogen.

Follow instructions on the labels.

Read the label of cleaning products and follow recommendations provided for that brand of product. Labels contain instructions for safe and effective use of the cleaning product, including precautions you should take when applying it. Specific PPE and dwell time (how long the cleaning product should remain wet on the surface before drying) should be included in product instructions.

The recommended cleaning product should be a 2-in-1 product (containing both cleaning and

disinfectant properties) to increase efficiency. These products are for use on surfaces, NOT humans.

Keep the windows open for ventilation if possible.

Cleaning order

1. Remove all linen (bedding, towels, cushion covers, and other fabrics) for washing and

put in a plastic bag (or non-porous container with a lid) for transport to the laundry room. Use

a washing machine and detergent to wash thoroughly with the hottest temperature recommended on the item’s label.

2. Remove all table-top appliances, crockery and cutlery, and place in non-porous, covered containers for transport to dishwasher/kitchen. Clean all table-top appliances (eg, kettle) according to instructions. Clean all household items, such as dishes, cups, eating utensils thoroughly, preferably in a commercial dishwasher.

3. Clean inside and outside of all built-in appliances (eg, refrigerator, oven)

4. Clean all ‘high-touch’ surfaces, such as counters, cupboards, tabletops, doorknobs, light switches, and window blinds.

5. Spot-clean any marks on soft furnishings.

6. Clean bathroom fixtures, showers, and toilets with a separate set of cleaning equipment (disposable cleaning cloths, etc) using disinfectant or bleach solution. Toilets should be the last item in the bathroom to clean.

7. Remove gloves, wash hands with soap and water and dry thoroughly with a clean towel or paper towel, hand sanitise.

8. Remove gloves, wash hands, hand sanitise, and put on clean gloves.

9. Vacuum the carpet. Steam cleaning of carpets and rugs is not required.

10. For hard floor surfaces, clean the floor with the prepared disinfectant or bleach solution, starting from one end of the premises to another (from the far side of the room working your way to the exit/door).

11. At the end of the cleaning, remove all used face masks, gloves, and other contaminated items in a lined container before disposing of them with other household/general waste. Wash your hands and hand sanitise immediately after handling these items.

Reporting Incidences

1. Should any staff member become ill they must not come to work.

2. If they present with any Covid-19 symptoms it must be reported to the Ministry of Health-

Healthcare hotline Ph 0800 358 5453 and their GP

3. All medical contamination and/or other incidences once reported to MoH and WorkSafe NZ

must be logged in the clinics' Incidence “Logbook” and retained for a minimum of two years

and present on request of MoH and WorkSafe NZ when requested.

4. Follow all instructions issued by MoH and/or WorkSafe NZ regarding containment and closing of business

5. Have in place emergency cleaning procedures to implement in addition to your health and hygiene guidelines. Implement protocols immediately

6. Staff members cannot return to work for two weeks after testing clear for Covid-19

The symptoms of COVID-19 are one or more of the following:

# a cough

# a high temperature (at least 38°C)

# shortness of breath.

# sore throat

# sneezing and runny nose

# temporary loss of smell

These symptoms do not necessarily mean you have COVID-19. The symptoms are similar to

other illnesses that are much more common, such as cold and flu.

Shortness of breath is a sign of possible pneumonia and requires immediate medical attention.

Symptoms take up to 14 days to show after a person has been infected. A person can pass

on the virus to others before they know they have it - from up to two days before symptoms

develop.

If you have these symptoms, please telephone Healthline (for free) on 0800 358 5453 or

your doctor immediately.

How will you gather information on the wellness of your workers to ensure that they are safe and well to work?

There are a range of reasons why staff may come to work despite being told that they should stay home if unwell. This will not necessarily be willful behavior. It is important to have open communication with employees to understand why they want to be at work.

Check-in regularly with staff to ensure they are well. You could accompany this with a system that provides a self-symptom check for workers and other people before they enter the workplace. Your system must ensure that other people who do not routinely work there are screened.

It is essential you involve staff in deciding your system. It is recommended that checking occurs daily. Businesses may choose to do more to check their workers’ health. It is important that you engage with staff to decide what is appropriate for your business

You may also like to consider:

# setting up flexible leave arrangements to ensure employees stay at home and are not financially pressured to come to work when they have a respiratory infection

# how you will follow-up to ensure staff only return if they have recovered or they have been tested and cleared of COVID-19.

Ministry of Health - workplace infectious disease prevention

Download this page as a fact sheet

# General cleaning information for COVID-19 (Word, 262 KB)

# General cleaning information for COVID-19 (PDF, 120 KB)


Dear Valued Beauty Professionals,

Today I was going to write on a variety of topics for you but unfortunately, I have dedicated my time counselling the greatest number of distressed business owners since the beginning of lockdown.

As Chair of NZBPST I have again contacted Government on your behalf to ask for help and assistance for those most in need.

A lot of the information I have already been issuing in bulletins over the last two weeks but hopefully some of the financial advice is new to some of you and you can take advantage.

I know there are a lot of readers who have never met me or know me and I have never met you, but rest assured that NZBPST is doing all we can to get answers and help for you.

For those of you who are really struggling and need someone to talk to, please ring me. I may not have a magic wand to fix the situation we are in, but sometimes just being able to talk to someone in confidence can give huge relief.


Please find attached the following response.

Kind regards Julie martin E: admin@nzbpst.co.nz M: 02102294638 W: www.NZBPST.org Dear Julie,   Thanks for your enquiry around your business at Alert Level 3. 

Information on life under different alert levels is now available on COVID19.govt.nz, and information for businesses and workers on workplace restrictions at different alert levels is on business.govt.nz   ·        In terms of guidance for these types of services at different alert levels please refer to the latest guidance on this website https://www.business.govt.nz/covid-19/workplace-operations-covid-19-alert-levels/ and the section referring to workplace premises only accessed by the public or customers:   ·        WorkSafe has also created guidance about safe working during this pandemic. The Ministry of Health also has specific infectious disease control advice for workplaces.   At this stage we cannot provide further guidance than what has been released on these websites.   Businesses should carefully consider how to safely operate at each alert level based on their individual circumstances. Industry organisations will also be issuing specific guidance for certain sectors and kinds of workplaces. If in doubt, businesses can contact WorkSafe, their industry organisation or their local Chamber of Commerce and BusinessNZ.   Please do continue to monitor the COVID-19 website as all the latest guidance will be published and stay safe.   Business tax support: Government announced a further set of tax proposals to help businesses manage the impacts of COVID-19. These include: # greater flexibility for taxpayers in respect to tax deadlines # changes to the tax loss continuity rules # a tax loss carry-back scheme.

To find out how it might apply to your business, check out the guidance on the Inland Revenue website.

COVID-19 – Tax changes to support businesses (external link)  — Inland Revenue You can read the full announcement and fact sheets on the Beehive website.

Government backs business through COVID-19 (external link)  — Beehive.govt.nz

Increased business support:

Government announced a further $25 million in funding for the Regional Business Partner Network (RBPN). Approximately $4 million will go to help strengthen call centres to ensure more people can access the service quickly. Roughly $20 million will be invested in the direct business consultancy services to ensure that a wider range of businesses can get the support they need.


To find out what support is available for your business, visit the Regional Business Partner Network website (external link) .   Commercial leases and mortgages: Government is working to put in place some temporary law changes to support commercial tenants and landlords impacted by COVID-19. These changes aim to make it easier to retain lease arrangements and get back to business as usual. More information and guidance can be found from the Ministry of Justice.

Guidance for commercial leases and mortgages during COVID-19 (external link)  — Ministry of Justice   Business finance guarantee scheme: Government has launched a business finance guarantee scheme for small and medium-sized businesses, to protect jobs and support the economy. The Crown, in partnership with participating approved banks, will support targeted new loans (including increases to existing limits) to eligible businesses, as a response to difficulties caused by COVID-19.

Under the scheme, businesses with annual revenue between $250,000 and $80 million can apply to their banks for loans up to $500,000, for up to three years. The scheme will offer a total of $6.25 billion in loans to New Zealand businesses.

Government is guaranteeing 80% of the risk, while the banks are covering the remaining 20%. A normal lending process will be followed by the banks, which will make the lending decisions. Further details can be found on the banks websites.

More information on the announcement can be found at Beehive.govt.nz.

Business finance guarantee – applications open (external link) — Beehive.govt.nz     If you have any further questions, please do not hesitate to call the freephone number listed below. Our opening hours are Monday to Thursday 8.30am to 5pm; Friday 9am to 5pm.   Feedback on our service? Fill in our two minute customer satisfaction survey  

Kind regards   Sharlene   CLIENT SERVICE ADVISOR Service Centre Ministry of Business, Innovation & Employment www.business.govt.nz | Freephone: 0800 42 49 46 | International: +64 3 943 4210   NZBN 9429000106078





Dear Valued Beauty Professionals,

I hope you have all been taking advantage of this glorious weather while it lasts.

Here are the latest recommendations as we come out of Covert Level 4 and into Level 3.

As of yesterday Tuesday 28 th April, we must observe the following:

The Golden Rules for life at Alert Level 3:

1. Stay home ~ if you are not at work, school, exercising or getting essentials

then you must be at home, the same as at Alert Level 4.

2. Work and learn from home if you can. We still want the vast majority of

people working from home, and children and young people learning from

home. At-risk students and staff should also stay at home, and they will be

supported to do so. Early learning centers and schools will physically be open

for up to Year 10 for families that need them.

3. Make your business COVID-19 safe. COVID-19 has spread in workplaces,

so the quid pro quo of being able to open is doing it in a way that doesn’t

spread the virus.

4. Stay regional. You can exercise at parks or beaches within your region, but

the closer to home the better. Activities must be safe – keep 2 metres away

from anybody not in your bubble. Make minimal trips.

5. Keep your bubble as small as possible. If you need to, you can expand

your bubble a small amount to bring in close family, isolated people or

caregivers.

6. Wash your hands often with soap. Then dry them. Cough and sneeze into

your elbow.

7. If you are sick, stay at home and quickly seek advice from your GP or

Health line about getting a test. There is no stigma to COVID-19. We will

only be successful if everyone is willing to play their part in finding it wherever

it is.

Businesses can use the week ahead to prepare for Alert Level 2.

Meanwhile essential workers going back to work must observe the following.

Any preparation should be done in line with Alert Level 4 restrictions.

The Golden Rules for businesses at Alert Level 3

1. If your business requires close physical contact it can’t operate.

2. Your staff should work from home if they can.

3. Customers cannot come onto your premises. Unless you are a

supermarket, dairy, petrol station, pharmacy, permitted health service or

essential service.

4. Your business must be contactless. Your customers can pay online, over

the phone or in a contactless way. Delivery or pick-up must also be

contactless.

5. Basic hygiene measures must be maintained. Physical distancing, hand

washing and regularly cleaning surfaces. Workers must stay home if they are

sick.

6. If you used PPE in your business before COVID-19, then keep using it in

the same way. If you didn’t use PPE in your business before COVID-19,

you don’t need it now. This is advice for retailers, manufacturers and the

service industries. Different advice applies to essential healthcare workers,

border agencies, courts and tribunal staff, first responders and corrections

staff. Visit health.govt.nz for more advice.

7. You must meet all other health and safety obligations.

For the beauty industry we cannot open our doors to treat clients face to face until we get the green light from Government, hopefully on Monday 11 th May.

Clinics can have products couriered in a non-contact way with payment online. These deliveries need to be organised between you and your distributor. Your distributor must be registered with MBIE and hold a Business number.

Your Covid-19 Safety Plan:

Over the last couple of weeks, I have been informing you of the Covid-19 safety plan that you are required to have in place before you can reopen your doors

As part of your clinic’s preparation, we will be reminding you of what is required for your clinic to help it meet the requirements of MoH and keep your clinic staff and clients safe.

Please find attached a Safety Plan template provided by WorkSafe NZ which can be used for your Covid-19 safety plan. This can be used separately for Covid-19 or incorporated into your existing clinic safety plan manual to make your overall clinic health and safety requirements extra robust.

Over the past week our IT team have been working extremely hard to design an online client tracing form. For members this is free, unfortunately for non-members there is a $25.00 application fee. So, you will have a choice of what works best for your clinic.

This online form is available by phoning NZBPST on M: 02102294638

By using this method of client tracing only one person is touching the keypad and avoids the spread of corona virus which is so easily done when people are sharing and touching pens and paper.

Prior to reopening all clinics must have a COVID-19 Safety Plan in place.

Consultations, Records and Client Tracing

Record all clients’ contact details, treatment dates, therapist’s name and the people who come in contact with that person [this is another reason why it is so important to conduct consultations for every client that comes through your door and keep accurate treatment records].

Client tracing requirements: date, time of arrival, departure, contact details, where they are going to next. This includes couriers and any casuals that may walk in.

Check List:

  • Conduct pre-open meeting with staff [non-contact] start with a clinic staff meeting and write extra protocols for your clinic.

  • Establishing any new roles for employees.

  • Hold induction courses for new or contractual employees on safety plan

  • Make sure you are all on the same page.

  • Test staff with scenarios to make sure they understand the rules. Inform your clients of their role in preserving hygiene when visiting your clinic. If they feel unwell, they must cancel their appointment. Refer them to their GP. Have them provide a medical certificate before recommencing their treatments.

  • Latest finding suggest that Corona virus stays on plastic and smooth surfaces for up to 2-4 days and on cardboard up to 8 hours.

  • Place notices on front door or window explaining requirements of the COVID-19 alert status.

  • Provide hand sanitiser at the door and instruct clients to use it upon entering and leaving.

  • In addition to our health and hygiene guidelines, regularly disinfect doorknobs, light switches, telephones, eftpos terminals and constantly touched surfaces with disinfectants ~ Please Remember: Always use disinfectant products as per the directions of use & as per the intended use There are different contact times for individual products. Not all products are safe on all surfaces. They are not all the same].

  • Provide longer spaces between treatments to allow for extra cleaning on top of our normal health and Hygiene guidelines.

  • Practice donning and dotting of required PPE equipment.

  • Review all other hygiene protocols [Don’ lose focus of all the other pathogens you need to kill].

  • Have all staff use their own named plates, cups and disposable cutlery.

  • All staff bring their own meals to work. If a dishwasher is available all items are immediately washed, and containers taken home.

  • All bench surfaces are disinfected after use with disposable clothes and binned.

  • Regular cleaning of toilets and a cleaning schedule signed off with date, time and

  • person who did the last clean

  • Arrange chairs in waiting area to avoid client to client contact

  • Arrange with staff how to pass each other and clients along narrow hallways

  • How to navigate the backroom or any small spaces

  • As well as meeting local council health and Hygiene Bylaw requirements, the premises must provide good ventilation including cleaning of air filters in air conditioning units.

  • Place Covid-19 work posters at “front of house” and in appropriate areas in your business to remind people of what is required of them.

https://www.hqsc.govt.nz/our-programmes/patient-safety-week/publications-and-resources/publication/3457/

https://www.hqsc.govt.nz/our-programmes/patient-safety-week/publications-and-resources/publication/3457/

  • Remove all wrist and hand jewelry [harbors bacteria] except your wedding band.

  • Use hand lotion regularly to prevent dry, cracked hands, e.g, before and after work and before breaks.

  • Cover minor cuts and abrasions on hands and arms with a waterproof dressing and disposable gloves before starting work

  • Contact occupational health and safety if you have any dermatitis, skin allergies or infected lesions on your arms or hands.

  • Remove nail polish and keep nails short. The longer the nails the more bacteria can hide underneath.

  • In order for your PPE to be effective, you must be competent and consistent with how to use your PPE

  • Please follow this step by step guide on how to apply and remove your gloves so as to prevent the spread of pathogens

http://public-safety.berkeley.edu/oepweb/media/TIPS_FOR_REMOVING_GLOVES.

Place posters in appropriate areas for staff to review.

It is important that disposable gloves are:

  • Changed between clients.

  • Never washed or re-used.

  • Discarded and replaced with new gloves if there is evidence of tearing or deterioration.

  • Removed and disposed of when leaving a client for any reason.

Masks

Your mask is only as hygienic as you make it.

Please practice the following steps on how to apply and discard your mask to prevent the spread of pathogens.

Here is a protocol on making sure you are donning and dobbing your mask appropriately:

When applying a mask:

  • Wash hands with hot soapy water.

  • Hand sanitiser.

  • Make sure the coloured side of mask is facing out.

  • When applying mask only touch side elastic loops with little fingers and hook over ears, covering your face and nose.

  • Don’t touch the front of the mask with your hands except to pinch the clip over the nose to take on your nose shape.

  • When the mask is damp or moist discard it appropriately, hand wash and sanitise.

  • Or if you are going to another room to treat a new client, discard, hand wash and sanitise your hands, reapply a new mask, wash hands then hand sanitise again.

NEVER, when talking to someone pull the mask down and wear it under your chin or pull it up onto your forehead

When removing a face mask:

  • Wash hands thoroughly and hand sanitise.

  • Avoid touching the front of the mask.

  • Using your little fingers unhook the elastic loops from your ears. Allow the mask to fall off your little fingers into an appropriate bin without touching the front or rest of the mask.

  • DON’T pull the mask up over the top of your head to the back.

  • Discard the mask in appropriate bin, don’t re-use.

  • After removing your mask, wash hands with soap and water, dry hands thoroughly, use hand sanitiser.

Reporting Incidences:

Should any staff member become ill they must not come to work.

If they present with any Covid-19 symptoms it must be reported to Ministry of Health

Healthcare hotline Ph 0800 358 5453 and their GP

Follow all instructions issued by MoH regarding containment and closing of business

Have in place emergency cleaning procedures to implement in addition to your health and hygiene guidelines.

Follow guidelines below:

Staff members cannot return to work without for two weeks after testing clear for Covid-19.

The symptoms of COVID-19 are one or more of the following:

  • a cough

  • a high temperature (at least 38°C)

  • shortness of breath.

  • sore throat

  • sneezing and runny nose 

  • temporary loss of smell 

These symptoms do not necessarily mean you have COVID-19. The symptoms are similar to other illnesses that are much more common, such as cold and flu.

Shortness of breath is a sign of possible pneumonia and requires immediate medical attention.

Symptoms take up to 14 days to show after a person has been infected. A person can pass on the virus to others before they know they have it - from up to two days before symptoms develop.

If you have these symptoms, please telephone Healthline (for free) on

0800 358 5453 or your doctor immediately.

How will you gather information on the wellness of your workers to ensure that they are safe and well to work?

There are a range of reasons why staff may come to work despite being told that they should stay home if unwell. This will not necessarily be willful behavior. It is important to have open communication with employees to understand why they want to be at work. 

Check in regularly with staff to ensure they are well. You could accompany this with a system that provides a self-symptom check for workers and other people before they enter the workplace. Your system must ensure that other people who do not routinely work there are screened.

It is essential you involve staff in deciding your system. It is recommended that checking occurs daily. Businesses may choose to do more to check their workers’ health. It is important that you engage with staff to decide what is appropriate for your business

You may also like to consider:

Setting up flexible leave arrangements to ensure employees stay at home and are not financially pressured to come to work when they have a respiratory infection

How you will follow-up to ensure staff only return if they have recovered or they have been tested and cleared of COVID-19.

Ministry of Health - workplace infectious disease prevention

General cleaning information following a suspected, probable or confirmed case of COVID-19

(This page was last updated 21 April 2020)

This information provides guidance on cleaning a room that has been used by a suspected, probable or confirmed COVID-19 case.

NZBPST’s Infection Prevention and Control officer can provide further guidance if required.

General Principles:

Good hand hygiene is essential to minimise transmission of infectious droplets.

Always wear disposable gloves when cleaning. When finished, place used gloves in a rubbish bin.

Wash your hands immediately after handling these items.

Wash your hands thoroughly with soap and water for at least 20 seconds, making sure you dry them thoroughly. You can also use hand sanitiser (containing at least 60 percent alcohol) if soap and water are not available and if your hands are not visibly dirty. If using hand sanitiser, cover all surfaces of your hands and rub them together until they feel dry.

When cleaning thoroughly and efficiently it is good to remember two general principles.

Top to bottom: start cleaning surfaces higher up and work your way to the floor. This method ensures that any particulates or debris fall to the floor which will be cleaned last.

Clean to dirty: start by cleaning surfaces and objects that are cleaner and work your way to cleaning dirtier items (eg, toilets). Avoid going from an area that has not been cleaned to an area that has been cleaned. This avoids dirtying the cleaned area and will ensure you are not cross-contaminating items or surfaces.

Prior to cleaning:

Personal protective equipment (PPE) ~ Wear a disposable face mask, gown and gloves when cleaning. If the cleaning product manufacturer recommends eye protection, wear a face shield or goggles.

Order for putting on PPE:

1. hand hygiene

2. gown

3. mask

4. protective eye wear

5. gloves (these can include heavy duty household gloves).

Any hospital grade detergent/disinfectant products are suitable for cleaning following a suspected, probable or confirmed case of COVID-19. Read label of cleaning products and follow recommendations provided on product labels. Labels contain instructions for safe and effective use of the cleaning product, including precautions you should take when applying it. Specific PPE and dwell time (how long the cleaning product should remain wet on the surface before drying) should be included in product instructions.

Recommended cleaning product should be a 2-in-1 product (containing both cleaning and disinfectant properties) to increase efficiency. Always use as directed.

Keep the windows open for ventilation if possible.

Cleaning order:

1. Remove all linen (bedding, towels, cushion covers and other fabrics) for washing and put in plastic bag (or non-porous container with lid) for transport to laundry room. Use a washing machine and detergent to wash thoroughly with the warmest temperature recommended on the item’s label.

2. Remove all table-top appliances, crockery and cutlery and place in non-porous,

covered container for transport to dishwasher/kitchen. Clean all table-top appliances

(eg, kettle) according to instructions. Clean all household items, such as dishes, cups, eating utensils thoroughly, preferably in a commercial dishwasher.

3. Clean inside and outside of all built-in appliances (eg, refrigerator, oven)

4. Clean all ‘high-touch’ surfaces, such as counters, cupboards, tabletops, doorknobs, light switches and window blinds.

5. Spot-clean any marks on soft furnishings.

6. Clean bathroom fixtures, showers and toilets with a separate set of cleaning

equipment (disposable cleaning cloths, etc) using disinfectant or bleach solution.

Toilets should be last item in bathroom to clean.

7. Remove gloves, wash hands with soap and water and dry thoroughly with clean towel or paper towel, hand sanitise.

8. Remove gloves, wash hands, hand sanitise and put on clean gloves.

9. Vacuum the carpet. Steam cleaning of carpets and rugs is not required.

10. For hard floor surfaces, clean the floor with the prepared disinfectant or bleach

solution, starting from one end of the premises to another (from the far side of the

room working your way to the exit/door).

11. At the end of cleaning, remove all used gowns, face masks, gloves and other

contaminated items in a lined container before disposing of them with other

household/general waste. Wash your hands and hand sanitise immediately after

handling these items.

Order for removing PPE:

1. gloves

2. hand hygiene

3. gown

4. hand hygiene

5. protective eye wear (if separate from mask)

6. hand hygiene

7. mask

8. hand hygiene.

Download this page as a fact sheet:

General cleaning information for COVID-19 (PDF, 120 KB) Download here!here

Financial Assistance:

(last updated 21 April 2020, 1:45pm)

COVID-19 government news and updates for businesses.

For more COVID-19 guidance and advice about employment, tax, cash flow, health

and safety and more, visit the business.govt.nz COVID-19: Information for businesses:

Workplace operations at COVID-19 alert levels

https://www.business.govt.nz/news/covid-19-latest-news-and-updates/#e-20986

For any further advice please do not hesitate to contact us.

As always NZBPST is dedicated to serving you and bringing information to you as soon as possible. We strive to serve, support and inform you so you can be the best professional you can be.

So, until our next bulletin stay happy, focused and prepare. We are almost there.

Warm regards,

Julie Martin

New Zealand Board of Professional Skin Therapies

My Email

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